Ambition puts the SERVICE in SaaS
When prospects come to Ambition, they are looking for a solution to help revenue teams reliably hit goals, drive accountability & encouragement for teammates, and improve revenue performance. Ambition makes it easy to drive behavior, alignment, and performance because it’s a source-of-truth and a source-of-action.
When choosing a real-time performance management solution for your organization, it's important you don’t settle for anything less than the best when it comes to the product and the service.
Our robust enterprise grade platform and world-class service teams set us apart from every other provider who tauts a “coaching solution” “gamification” or “leaderboards and TVs.” Don’t trust your performance management to just… another sales tool or a TV. Meet the team that will help you strategize, improve, and automate performance management for your org.
What service do you get as an Ambition customer?
Technical Implementation with our solution architects
Ward Kennedy leads our team of solution architects that work to build and present implementation strategies and roadmaps to our prospects. They work with stakeholders to design, develop, and manage complex implementations helping some of the world's largest companies integrate multiple data sources and systems into the Ambition platform. When it comes to your data and getting so many disparate sources humming correctly, you’ll want to have a team this stellar working for you to overcome challenges and solve problems that require considerable creativity, technical ability, and resolve.
Oh, and they don’t move slow either. Ambition was recently rated (once again) for fastest implementation.
Onboarding, training & strategic support with our success team
Kelly Berg leads the award-winning success team that helps our customers create modern, multi-faceted experiences for employees to feel connected, energized, and accountable from a computer monitor. Not only does your personal success manager help to onboard, train, and answer technical questions from our customers; but, they help strategize and develop improvement initiatives throughout the duration of the relationship.
And we don’t take the word relationship lightly… which is why we were recently voted (again!) Best Relationship by our customers on G2.
Curious to see some of the ongoing workshops and webinars our success team put on for customers? Take a look here: office hours page
Fast, friendly technical support
Corinne Kinzy leads a team of support advisors who’s prime directive is to support Ambition’s customers in innovative, scalable ways. Support advisors recommend both business and technical resolutions in alignment with Ambition’s mission to revolutionize Sales Performance Management.
Our team of advisors focus on ways to leverage technology to apply solutions and deliver value to our customers on a case-by-case, truly tailoring every support interaction. Whether it is something as simple as a “log-in” problem or something complex around building complex metrics and scoring, our team will provide a fast, friendly solution for every customer.
This team is one of many reasons we’ve been awarded the “Users Love Us” badge and “Enterprise Leader” badge on G2.