Customers
Zoom
Scaling Sales Coaching

Zoom

Zoom looked to evolve their brand beyond just “video”, which included an emphasis on diversifying product portfolio

Table of contents

Industry
Technology
Company Size
5,000+ Employees
Solution Used
Coaching Orchestration™
Example H2
Example H3
Example H4
Example H5
Example H6

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Challenges

After experiencing rapid growth through the pandemic, it was time to expand the product line Zoom was offering. Product specialists were more advanced at selling additional products.

Zoom needed a way to facilitate peer<>peer and team<>team training and coaching.

Zoom has a selling style called "Zoom Way of Selling" and wanted to leverage coaching and enablement to train the entire sales org on the new selling methodology.

Solution

The Ambition team rolled out templated coaching conversations so that all managers coach on the same strategic playbook.

Tracked all coaching conversations in one place to ensure quality coaching is happening.

Developed action plans.

Results

Increased differentiated products sold.

Increase adoption of recurring developmental 1:1s.

"I value the consistency that Ambition brings to the sales coaching process... This enables us to be more effective as a leadership team."
Head of US Commercial Sales

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