Cisco

Challenges

- Visualizing progress-to-goal was a tedious and manual process

- Managers had little visibility into rep daily, weekly, and monthly renewals activity

- The culture lacked real-time rep recognition (and frequent celebration)

Solution

- Ambition Leaderboards appear on TVs throughout the office locations to create momentum on the sales floor

- A “successful day” is clearly defined and tracked via KPIs and Goals, so reps have a clear understanding for how to execute each day

- Sales competitions make work fun, boost rep productivity, and highlight the team’s top performers

Results

- 20% increase to Leads Created MoM on average

- 2x pipeline created during an Ambition Goal against the previous month

- Increased employee happiness at work with Sales Gamification

“Ambition helped the Digital Renewals team increase our focus to detail on what is documented during the sales process. Competitions also bring excitement to
work and continue to improve our team environment.”

- Caleb Mills, Manager, Digital Renewals

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