Customers
T-Mobile
Implementing Methodology

T-Mobile

T-Mobile paired Ambition’s coaching tools with their data to understand the bottom line.

Table of contents

Industry
Technology
Company Size
5,000+ Employees
Solution Used
Coaching Orchestration™
Example H2
Example H3
Example H4
Example H5
Example H6

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Challenges

- Lacked the technology to link their robust Einstein Analytics to their coaching

- No visibility if their coaching strategies were working or if they were being used

- Couldn’t measure business impact or hold teams accountable without data

Solution

- Developed custom coaching templates to provide consistency and structure for front-line sales managers

- Surfaced sales activity data in Einstein to bring visibility to coaching effectiveness

- Embedded coaching templates in Salesforce to minimize process disruption

Results

- Adherence to HR initiatives around documented development

- Gained clarity into how coaching strategies are actually performing in the field

“With Ambition, the 1:1s go like clockwork”
- Renard Smoots

Adam Thompson

“New employee onboarding is what I set out to define, design, and deploy with Coaching Cadences. We’re using Ambition to solve high-level business problems.”


- Adam Thompson, Senior Program Manager

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